This Privacy Policy outlines Sharp Edge Property Services Ltd. (“we”, “our” or “the Company”) practices with respect to information collected from users who access our website at www.sharpedgeproperty.ca (“Site”), or otherwise share personal information with us (collectively: “Users”).
Processing of your personal information (meaning any information which may potentially allow your identification with reasonable means; hereinafter “Personal Information”) is necessary for the performance of our contractual obligations towards you, to provide you with our services, to protect our legitimate interests, and for compliance with legal and financial regulatory obligations to which we are subject.
When you use the Site, you consent to the collection, storage, use, disclosure and other uses of your Personal Information as described in this Privacy Policy. We encourage our Users to carefully read this Privacy Policy and use it to make informed decisions.
We collect two types of information from Users:
1. Non-Personal Information
Un-identified and non-identifiable information pertaining to a User(s), which may be made available or gathered via your use of the Site. Such information includes aggregated usage information and technical data transmitted by your device (e.g. browser type, operating system, language preference, access time) and your activity on the Site (e.g. pages viewed, clicks, browsing patterns).
2. Personal Information
Individually identifiable information, namely information that identifies an individual or may with reasonable effort identify an individual. Such information includes:
Device Information: IP address, geolocation data, unique identifiers (e.g. MAC address, UUID), and information related to your activity through the Site.
Contact Details: Information voluntarily provided by you (such as name, email address, and phone number) when you fill out forms or contact us.
We may receive your Personal Information from a variety of sources:
When you voluntarily provide your details through forms or communication on our Site.
When you access or use our Site in connection with our services.
From third party providers, services, and public registers (for example, traffic analytics vendors).
We do not rent, sell, or share Users’ information with third parties except as described in this Privacy Policy. We may use the information for purposes such as:
Communicating with you, including service updates and responses to customer inquiries.
Keeping you informed of our most current services and updates.
Serving relevant advertisements on our Site.
Marketing our services (see “Marketing” section).
Conducting analytics to improve the Site.
We may also transfer Personal Information to our subsidiaries, affiliates, and subcontractors for these purposes.
You may request to:
Confirm whether your personal information is being processed.
Receive a copy of the personal information you have provided.
Request rectification of your personal information.
Request erasure of your personal information.
Object to or restrict the processing of your personal information.
Lodge a complaint with a supervisory authority.
These rights may be subject to legitimate business interests or regulatory obligations.
We will retain your personal information as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce our policies. Retention periods depend on the type of information collected and the purpose of use.
We and our partners use cookies and similar technologies when you visit our Site. Cookies help improve functionality, remember preferences, and serve relevant ads.
You may disable cookies through your browser settings, but this may limit your experience on our Site.
We also use Google Analytics to understand Site usage. Google Analytics collects anonymized information (such as pages visited and time on site). This data is not combined with personally identifiable information.
Our policy applies only to information we collect. If you disclose your information to third parties or other sites, their terms and policies apply.
We use industry-standard measures to protect information from unauthorized access or misuse. However, no method of data transmission or storage is completely secure.
Some data recipients may be located outside Canada. In such cases, we ensure appropriate safeguards are in place to protect your information.
We may use your Personal Information (such as name, email, phone number) for marketing purposes, either directly or through subcontractors, to provide you with promotional materials related to our services.
You may opt out of marketing communications at any time. Even if you opt out, we may still send administrative notices or service-related communications.
In the event of a corporate transaction (such as a sale, merger, or acquisition), information may be shared with the acquiring entity under the same obligations of this Privacy Policy.
Our Site is not directed at children. We do not knowingly collect Personal Information from minors. Parents or guardians who become aware of unauthorized data sharing should contact us immediately.
We may update this Privacy Policy periodically. Material changes will be effective immediately upon posting on our Site. The “Last modified” date will reflect the latest version.
If you have questions about this Privacy Policy or how your information is used, please contact us through the details provided on our Site
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